MENU

Our Process

Our Process

The Road to Franchise Success

If you are interested in pursuing the possibility of obtaining a license agreement to operate a Zaxby’s restaurant, click on the Get Started link below to complete a Pre-Qualification Questionnaire. Someone from our Franchising Department will then contact you to discuss your Questionnaire and answer your questions about the application process.

Please keep in mind, however, that following the process does not guarantee your approval as a franchisee. It is intended only to provide you with some general guidelines on what to expect and what information will be considered if you decided to apply for a Zaxby’s franchise. We reserve the right to modify the application process and our franchisee qualifications at any time without notice.

Click on each of the steps below to find out more.

What You Do

  • Submit an inquiry about the franchise opportunity via e-mail or phone
  • Select your geographical areas of interest
  • Complete Prospective Franchisee Application
  • Sign and return Franchise Disclosure Document (FDD) Receipt 

What We Do

  • Verify availability of area of interest
  • Review application
  • Conduct and review credit and background report
  • Issue Franchise Disclosure Document (FDD)

What You Do

  • Visit a minimum of three different Zaxby’s restaurants and complete Store Visit Reports
  • Formulate your questions about the franchise opportunity
  • Prepare to make commitment to move forward

What We Do

  • Furnish and review Store Visit Reports
  • Schedule meeting in Athens, Georgia with our Franchising team to discuss the franchise opportunity, our expectations and answer your questions
  • Final evaluation of your application

What You Do

  • Submit Area of Consideration letter requesting development area within 60 days after meeting in Athens
  • Work with your attorney to form legal entity that will constitute the prospective Zaxby’s Franchisee and submit organizational documents to us
  • Schedule closing on new franchisee agreement and remit initial franchise fee

What We Do

  • Obtain legal organizational documents and prepare franchisee agreement closing documents
  • Host closing in Athens
  • Facilitate a meeting with you and your Pre-Opening Consultant

What You Do

  • Select a qualified commercial Realtor to locate potential sites in your development area
  • Negotiate for site and secure executed contract for purchase or leasehold
  • Complete Site Selection Application and schedule an on-site visit with our real estate team
  • Secure financing
  • Close on real estate

What We Do

  • Review your Site Selection Application
  • Travel to your site to evaluate the location and confirm whether or not it meets our minimum preferred site criteria
  • Issue an exclusive area

What You Do

  • Request bids from a list of ZFL’s approved general contractors
  • Order plans and coordinate permitting
  • Schedule a pre-construction meeting with our Design and Construction department and your general contractor
  • Oversee construction of restaurant

What We Do

  • Review plans with you, your general contractor and your equipment vendor
  • Periodically visit site during construction process

What You Do

  • Attend required training program
  • Coordinate with approved and designated vendors
  • Hire your team
  • Open for business

What We Do

  • Conduct frequent communication about your progress through your Pre-Opening Consultant
  • Provide initial training to your management team
  • Review and approve your Grand Opening Plan
  • Provide assistance and additional training during first 10 days of operation

What You Do

  • Operate your restaurant in accordance with ZFL’s systems and procedures
  • Provide opportunities to others and be an outstanding member of your community
  • Maintain high standards and never compromise in quality, service and effort

What We Do

  • Designate an Operations Consultant to serve as your primary point of contact with ZFL
  • Facilitate communication among the Franchisee community through annual conferences, regional group meetings and the Zaxby’s Advisory Council
  • Continue to lead the Brand through continual improvement